Log in to my account
With my email address
Once you’ve created a My Sherbrooke account, you can easily log in to your citizen portal.
- Go to portail.monsherbrooke.ca.
Tip: Add to your favourites or bookmarks for quicker access! - In the Log in window, enter your email address and password, then click Log in.
Tip: Check the “Keep me signed in” box to avoid having to sign in each time.
IMPORTANT: Do not check this box if you are connecting from a public computer (e.g., in a library, school, etc.).
With one of the sign-in options
If you chose to sign in with Microsoft, Facebook or Google at the time of registration, use this same method to log in to the citizen portal.
Example: You created your citizen portal account with your Facebook profile. Once registered, use the Facebook sign-in option to log in to your portal.
- Go to portail.monsherbrooke.ca.
Tip: Bookmark this address for even faster access! - In the Login window, select the sign-in option you used when you registered.
- You’ll be redirected and prompted to log in (e.g., Facebook).
- Follow the login instructions to connect.
- Once signed in, you will be taken to your portal.
Forgot your password?
No problem. You can set a new password.
- Click Forgot your password?.
- Enter your email address in the User Information window and click Send verification code. You’ll receive an email with a verification code.
- In your email box, open the email Email address verification code for the My Sherbrooke account and write down the code.
Didn’t receive the email? Check your junk mail folder.
- Enter the code in the User Information window, click Verify code, and then click Continue.
- Enter a password in the New Password field and then enter it again in the Confirm New Password field.
The password must have at least 8 characters. It must include at least 3 of the following characters: a lower case letter, an upper case letter, a number, a symbol.
Tip: Don’t forget to write down your password. You’ll need it to log into your account. - Click on Continue.
You are now logged in to the portal and your password has been changed.
You can change your password via the account selected.